Passing Alacrity & Sedgwick TPA Audits on the First Submission with VouchCam
Executive Summary: VouchCam vs. Paper TPA Checklists
Program work from Alacrity Solutions, Sedgwick, and Contractor Connection can be a goldmine for restoration contractors—or a cash-flow nightmare if desk QA reviewers repeatedly kick back your Xactimate files for missing Day-1 compliance photos. Paper clipboards and PDF checklists sit in the truck cab while technicians rush through emergency extraction. VouchCam embeds TPA SLA photo requirements directly into the camera workflow so every file uploaded to the TPA portal includes verified Front-of-Risk, Source of Loss, 4-Corner Room Context, and Unaffected Dry Standard photos on the very first submission.
Paper Checklists: High file-revision rates & TPA scorecard penalties vs. VouchCam Pro: Digital Hard-Gate enforcement ($89/yr).
3-Column Comparison Matrix: Paper TPA Scorecards vs. VouchCam
| Evaluation Criterion | Paper TPA Scorecards | VouchCam Verified Proof |
|---|---|---|
| 24-Hour Initial Site Inspection Photo SLA | Easy to forget Front-of-Risk or Dry Standard shot | Amber Hard-Gate alert warns tech before leaving property |
| Timestamp & Geolocation Authenticity | Stripped when photos are texted via SMS or WhatsApp | Burned-in & metadata-locked NTP timestamp + GPS coordinates |
| TPA Reviewer Readability | Unlabeled photo dump requiring reviewer guesswork | Structured 3-Tab Adjuster Defense Packet indexed by gate |
Copy-Paste Xactimate F9 Note
F9 NOTE (TPA QA VERIFIED): All mandatory TPA program photo deliverables (Front of Risk, Source of Loss, Unaffected Dry Standard, 4-Corner Room Context, and Equipment Serials) are verified and indexed in the attached VouchCam packet.